Southern Star MGA ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and safeguard your information when you communicate with us via WhatsApp messaging services powered by Twilio.
When you interact with us through WhatsApp, we may collect the following information:
We use the information we collect to:
We use Twilio as our third-party messaging provider to facilitate WhatsApp communications. Twilio may process your phone number and message data in accordance with their privacy policy. We recommend reviewing Twilio's privacy policy for more information on how they handle your data.
We retain your messaging data for as long as necessary to provide our services and fulfill the purposes described in this policy. Message logs may be retained for compliance and record-keeping purposes in accordance with applicable regulations.
We implement appropriate technical and organizational measures to protect your personal information. WhatsApp messages are end-to-end encrypted by default. We restrict access to your information to authorized personnel only.
You may opt out of receiving WhatsApp messages from us at any time by replying STOP to any message. Once you opt out, we will cease sending you messages via WhatsApp. You may also contact us to request access to, correction of, or deletion of your personal information.
If you have questions about this Privacy Policy or our data practices, please contact us at:
Southern Star MGA
Website: www.southernstarmga.com